I am very pleased with your product starting with the timely shipping, professionalism of your company and comprehensive installation instructions. Thank you for such a beautiful product. Seth Scettasay Midlothian, VA
First I will start off with the fact that I am in Canada, the tiles came really fast. I also forgot to add the nails, they added some for me... No charge! The service was the best I've had in a long time. The tiles are beautiful! Now for my project... I have always wanted tin tiles in some way or another... I also hate my kitchen an wanted a backsplash. I am a woman with no skill for cutting ext. I cut, painted and installed these myself. It did not take me 4 hours as the youtube video I found on installing them said... But most of my time was in painting, and the company sells beautifully painted tiles, just not the colour I wanted. I have yet to seal the edges with silicone, not sure how well I will do at that part, but the overall job is done. I love it! I ordered 12 tiles and have 2 complete left over and a bunch of cut offs that I plan to use in my bathroom for a little backsplash I have pictures if you would like to see, but I can't figure out how to attach them here Nicole
Dear Shanko, Thanks for the update and prompt reply! That's great customer service! Thanks Rick Krochka
Thanks for the update and prompt reply!
It isn't very often in this day and age -- especially in an online setting where one is buying something three dimensional, tactile, and visual -- that you feel like a company cares about you as a person with a special project. These guys were great. They helped my customize a sample order; then we had long conversations about what I wanted my finished tiles to look like; then they actually DID IT!! My kitchen backsplash looks amazing, really amazing, and it was exactly how I'd hoped it would be created. I feel like there could be a little more information on repeats, usable area of each tile, etc etc, and the company would do well to offer matching caulkings! Otherwise, couldn't have been happier.
This email is to let you know that our ordered arrived today as promised. We are very pleased with the shipment. The packaging was very carefully done and did protect the tin tiles. We are impressed with the amount of care and attention given to such a small order. The fedex courier worked perfectly. Thank you for using that service. Our history with courier services out of the states is the brokerage fees are very high and usually charged. Thank you again, Robert and Dale Stannard
